![My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them. My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them.](https://preview.redd.it/my-logitech-mouse-started-having-problems-so-i-contacted-v0-ux0fbctndkg81.jpg?width=640&crop=smart&auto=webp&s=26e7bb86c4365eb2ebf40baddea60201b6905c9a)
My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them.
![Logitech Wireless Keyboard and Mouse Combo for Windows, 2.4 GHz Wireless, Compact Mouse, 8 Multimedia and Shortcut Keys, 2-Year Battery Life, for PC, Laptop - Walmart.com Logitech Wireless Keyboard and Mouse Combo for Windows, 2.4 GHz Wireless, Compact Mouse, 8 Multimedia and Shortcut Keys, 2-Year Battery Life, for PC, Laptop - Walmart.com](https://i5.walmartimages.com/asr/ef911824-03ff-4963-89d2-d45135b971b7.b5bd027ea019340deef23000b72d4b0d.jpeg?odnHeight=768&odnWidth=768&odnBg=FFFFFF)
Logitech Wireless Keyboard and Mouse Combo for Windows, 2.4 GHz Wireless, Compact Mouse, 8 Multimedia and Shortcut Keys, 2-Year Battery Life, for PC, Laptop - Walmart.com
![Amazon.com: Logitech K780 Multi-Device Wireless Keyboard for Computer, Phone and Tablet – FLOW Cross-Computer Control Compatible - Speckles, White : Electronics Amazon.com: Logitech K780 Multi-Device Wireless Keyboard for Computer, Phone and Tablet – FLOW Cross-Computer Control Compatible - Speckles, White : Electronics](https://m.media-amazon.com/images/I/71g7kZDtsZL.jpg)